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Terms and Conditions

www.ankhrah.com

A Website of Ankh Rah Ltd.

Postal address:

10 Shaftesbury Ct

London

SE5 8HQ

U.K.

Ankh Rah Ltd.

info@ankhrah.com

WEBSITE USAGE

RETURNS

  1. Products purchased may only be returned on or before 14 days.
  2. To be eligible for a 100% refund, your item must be unused and in the same condition when you bought it. It must also be in the original packaging.
  3. If you want to return a purchase, you must have the receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  1. If the seal is evidently tampered/opened .
  2. If the item is not in good/original condition (damaged and with missing parts).
  3. If the item is returned after 14 days from date the of purchase.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.
If the refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or cash will be returned. Note that this may take a certain amount of days.

LATE OR MISSING REFUNDS

If you haven’t received your refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ankhrah.com.

 

SALE ITEMS

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ankhrah.com and contact us for the mailing address where we can send the item.

 

SHIPPING

To return your product, you should contact us for the mailing address where we can send the item.

You will be responsible for paying the shipping cost of returning the item also for any losses in the shipping process. Shipping costs are non-refundable. The cost of return shipping can be deducted from your refund.

Time of delivery of exchanged products may vary depending on where you live.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

 

OVERVIEW

This website is operated by Ankh Rah Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Ankh Rah Ltd. It offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read the Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website following the posting of any changes constitutes acceptance of those changes.

Welcome to Ankh Rah!

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